FREQUENTLY ASKED QUESTIONS

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Frequently Asked Window Covering Questions Fountain Hills
Southwest Shutter Designs Arizona 480-837-9461

ARE YOUR SHUTTERS CUSTOM-MADE OR SUPPLIED 'OFF THE SHELF'?

All window or door recesses are different and require precise measuring. Our shutters are custom-made to order. This is why there is a 7-10 week lead time. Custom measured shutters fit perfect and are well worth a little wait.

WHAT SETS YOUR SHUTTERS APART FROM THOSE OF YOUR COMPETITORS?

We provide the best shutters on the market and we endeavor to support them with our expertise and the highest levels of customer care possible. We also have one of the most experienced and knowledgeable teams in the market which will ensure that your shutters are professionally fitted, finished, and installed.

ARE WINDOW SHUTTERS CHILD-FRIENDLY?

Yes. Shutters are perfect for children’s’ rooms and nurseries. Unlike blinds, there are no cords for a child to play with. Shutters also help to control the light, ensuring a good night’s sleep for all.

CAN SHUTTERS OFFER COMPLETE 'BLACKOUT'?

Our shutters do give excellent light closure but they do allow a very slight light seep through the closed louvers and around the frame. However, all of our shutters are fitted with light blocks to minimize this. For those that require complete darkness, blinds can be fitted behind the shutters for added light reduction.

DO YOUR WINDOW SHUTTERS COME WITH ANY GUARANTEE?

All of our shutters come with a 3 year manufacturer’s guarantee.

ONCE I HAVE DECIDED ON MY SHUTTER DESIGN, WHAT HAPPENS NEXT?

We require a 50% deposit at time of placing the order, with the balance due prior to installation. Please expect to receive and have your shutters professionally installed approximately 6-8 weeks after placing your order.

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